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Privacy Policy

How TZH Sports Centre collects, uses, and protects personal data.

Last updated: 2026-04-02

TZH Sports Centre ("we", "our", "us") provides court booking, lesson management, and payment verification services. This Privacy Policy explains how we collect, use, and protect personal data.

1. Data We Collect

We may collect the following categories of personal data:

  • Identity data: name, email address, phone number.
  • Account data: login credentials and authentication identifiers.
  • Service usage data: bookings, lesson enrollments, schedules, and payment status.
  • Payment proof data: uploaded receipt images/PDFs for verification.
  • Technical data: IP-based security/rate-limit logs and basic request metadata.

2. How We Use Data

We use personal data to run the platform and support operational needs, including:

  • To create and manage user accounts.
  • To provide booking and lesson operations.
  • To verify payment receipts and maintain financial records.
  • To send operational notifications (including WhatsApp reminders, where enabled).
  • To protect the platform against abuse and fraud.

3. WhatsApp Messaging

If WhatsApp reminders are enabled, we use Meta WhatsApp Cloud API to send operational messages such as lesson payment reminders. Your phone number is processed for message delivery only and is not sold.

4. Third-Party Services

We rely on a small set of service providers to operate the platform:

  • Hosting and application infrastructure providers.
  • Database and storage providers.
  • Meta WhatsApp Cloud API (for WhatsApp message delivery).
  • Email provider (for account recovery or service communications).

5. Data Retention

We retain data only as long as required to provide services, keep operational records, and satisfy legal or accounting obligations. When no longer needed, data is deleted or anonymized where feasible.

6. Your Rights

You may request access, correction, or deletion of your personal data, subject to legal and operational requirements.

7. Contact

For privacy-related requests, contact us at zhihong0924@gmail.com.

8. Data Deletion Requests

Please refer to our Data Deletion Instructions page for the request process.

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